- One of reputed event management Co. were operating in un-standardised framework wherein enquiries, pricing, team planning, Equipment management all was manually managed by HOD’s
- It caused chaos in planning, prioritising events, dampening margins, ideal resources, duplication in work
- All they needed is standards in operation and advance training
- Unless a canal is channelized water spread in undesired direction leading to wastage
- Heads off to management who took this project on own self and invested time & efforts
- Management set a goal of 40% improvement & it started working – 30% expansion in execution capabilities, 20% margin expansion, 15% team satisfaction achieved
All that management did is
- Introduce standardisation as a project in their task list
- Set goal of 40% improvement
- Cordially brainstormed with each HOD’s with solution driven approach
- Emotionally balanced their expectation
- Improvising infra – Initiated professional training – tracked results